Privacy policy
PRIVACY POLICY
Delirium
deliriumphl.com
Effective Date: May 5, 2026
This Privacy Policy describes how Delirium ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website, make a purchase, or sign up for our email and SMS marketing communications. By using our website or subscribing to our communications, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information You Provide
When you interact with us, we may collect:
• Name, email address, phone number, and billing/shipping address
• Payment information (processed securely through our payment provider)
• Account login credentials (if you create an account)
• Communications you send us (such as customer service inquiries)
• Mobile phone number when you opt in to SMS/text marketing
Information Collected Automatically
When you visit our website, we may automatically collect:
• IP address, browser type, and device identifiers
• Pages viewed, links clicked, and time spent on the website
• Referring URLs and search terms
• Cookie and tracking data (see Section 6 – Cookies and Tracking Technologies)
Information from Third Parties
We may receive information from third-party partners, including:
• Shopify – our e-commerce platform
• Klaviyo – our email and SMS marketing platform
• Social media platforms (if you interact with us there)
• Analytics providers
2. How We Use Your Information
We use the information we collect to:
• Process and fulfill orders
• Communicate with you about purchases, returns, and accounts
• Send promotional emails, SMS messages, and marketing materials (with your consent)
• Improve our website, products, and services
• Personalize your shopping experience
• Detect fraud and maintain website security
• Comply with legal obligations
• Analyze and measure marketing performance
3. SMS / Text Message Marketing
By providing your mobile phone number and opting in to receive SMS messages from Delirium, you consent to receive recurring automated marketing text messages (including cart reminders, promotional offers, product updates, and transactional messages) to the number you provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.
SMS Service Providers
We may use platforms such as Klaviyo or Shopify-integrated SMS providers to send and manage text communications.
SMS Compliance Disclosures
• You can opt out of SMS messages at any time by replying STOP to any text message.
• For help, reply HELP to any message or contact us directly through our website.
• Message and data rates may apply depending on your carrier plan.
• We do not sell or share your phone number with third parties for their own marketing purposes.
• Your phone number is used solely for the purposes for which you provided it.
Abandoned Cart Messages
If you add items to your cart and provide your phone number, we may send reminder messages encouraging you to complete your purchase. You can opt out at any time by replying STOP.
4. Email Marketing
If you subscribe to our email list, we may send promotional emails, newsletters, product announcements, and personalized recommendations through platforms such as Klaviyo.
You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in any email. Transactional emails related to orders or account activity may still be sent.
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
• Service Providers: Shopify, payment processors, shipping carriers, marketing providers, and vendors that help us operate our business
• Legal Compliance: When required by law, legal process, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you authorize us to share information for a specific purpose
6. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
• Keep you logged in and remember your cart
• Analyze website traffic and usage
• Deliver and measure advertising performance
• Support marketing and retargeting campaigns
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
We may also use tools such as:
• Google Analytics
• Meta/Facebook Pixel
• Shopify analytics tools
7. Your Privacy Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your personal data
• Opt out of SMS marketing by replying STOP
• Opt out of email marketing by clicking Unsubscribe
• Request a portable copy of your data
• Withdraw consent where processing is based on consent
California residents may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information.
To exercise any of these rights, please contact us through our website.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
9. Data Security
We implement industry-standard security measures including SSL encryption and secure payment processing to protect your information. However, no method of internet transmission is completely secure.
We encourage customers to use strong passwords and notify us immediately of any suspected unauthorized account activity.
10. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us through our website:
deliriumphl.com
You may also opt out of SMS marketing at any time by replying STOP to any text message and unsubscribe from emails using the Unsubscribe link included in marketing emails.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website after updates means you accept the revised Policy.
Last Updated: May 5, 2026
Delirium | deliriumphl.com